Badlands has been established since 1986 and is one of the largest independent music stores in the South West of England. They have a worldwide reputation for excellent service! And as you can see from their feedback – they have over 40,000 happy eBay customers. They also run a Bruce Springsteen fan club and have, for many years, been running trips to see him in concert in Europe and the U.S.A. Initially they did this in conjunction with other travel agents but in 2002 they set up their own travel agency (Jump Travel Ltd.) in order to improve their quality of service. They seem to have succeeded as they take 1000’s of people away each year and have many regular customers who travel with them to many shows. As well as Bruce they have also organised trips to see Bob Dylan, The Rolling Stones, U2, Morrissey, Brian Wilson, Eric Clapton, Tom Waits, The Who and many more in recent years.
Some thoughts from the interview
“Just try it, dip your toe in the water and try it.”
“The one thing you can do these days is to start a business relatively easily”