Michael is a Northern Irish trade man that runs Kenco Spares and been operating since 1960 and since then started an eCommerce business in 2002 selling on multi-channel platforms such as eBay and Amazon. As well as having an online eCommerce store Michael also has a bricks and mortar store also called “Kenco Spares” in Belfast that has everything to do with domestic spare parts for most appliances such as Kenco and Dyson, dish washing machines, dryers etc.
Some thoughts from the interview
“In 1997 we made a website, but you couldn’t buy anything because that wasn’t the thing back then”
“It was something that interested me, when I finished school we made a small website with a photo of the inside of the shop”